Handmade Bath Products by Eden Harmony

Due to the personal care nature of soap, bath, and body products, we do not accept returns or exchanges on opened, used, handled, or personal care items.

All scoop sales are final. Scoops, scoop live purchases, mystery scoops, grab bags, mystery bags, bundled scoops, and surprise assortment items are not eligible for returns, exchanges, refunds, substitutions, or cancellations once purchased.

Because scoops may include surprise, assorted, limited-quantity, discounted, or specially selected items, customers understand that products may vary in scent, color, design, size, packaging, and assortment. By purchasing a scoop, the customer agrees to receive the items selected as part of that scoop purchase.

We may offer a replacement or store credit only if an item arrives damaged, defective, or incorrect due to our error. Any damage claim must be submitted within 3 days of delivery with photos of the item, packaging, and shipping label.

Shipping fees are non-refundable unless otherwise required by law or unless the issue was caused by our error.